Refund policy

I am committed to ensuring your harness purchase is completely worry-free. If you have any concerns—whether it’s adjusting the size or addressing a complaint—you can reach out to me directly via email or arrange a call to resolve the issue.

Refund Policy:

• For New Items: If the item is unused, I will happily issue a full refund if that is your preference.
• For Used Items: If you have already used the harness but are not satisfied, I would greatly appreciate your feedback to learn from your experience. We can discuss a solution that works for you, or I can provide a refund if that remains your choice. Please note that for used items, a reasonable usage fee may be applied, as these items can be resold as B-stock at a reduced price.

Shipping Costs for Returns:

• If there is a production issue: I will cover the shipping costs for the return.
• For other reasons: While I’ll ensure the return process is hassle-free, the shipping cost will be at your expense.

If you have additional questions or this doesn’t fully address your concerns, please feel free to email me at sam@desakre.com, and I’ll get back to you as soon as possible.

Thank you for your trust and understanding,
Sam